by Tammy Borowiecki | Jan 17, 2026 | Mediation, Blogs, Coaching, Training
You know that feeling when something’s off at work, but no one’s saying it out loud? The tension is there. You can feel it in the meetings. A certain look. A dismissive comment. People choosing their words carefully. Conversations that used to be easy now have an...
by Rachel McDonald | Dec 14, 2025 | Training, Blogs
“I would love to be wrong, but I don’t live with the right people for that.” I laughed out loud when I first heard that line in a sit-com a few years ago (Claire Dunphy, Modern Family, Season 3)! It’s a phrase that I, and I am sure many have used in one form or...
by Judith Lake | Dec 8, 2025 | Training, Blogs
Have you ever been in a conversation and realized you didn’t really hear what the other person said because you were too busy drafting a comeback in your head? It happened to me the other day. I was talking with my husband and suddenly realized I wasn’t listening; I...
by Tammy Borowiecki | Dec 6, 2025 | Mediation, Blogs, Coaching, Training
We all have our positions. But do we understand our needs? Typically, when we’re faced with a decision, we go straight to our position, our preferred solution. “Let’s work from home twice a week.” “We should delay the launch.” “I’m not attending that meeting.” These...
by Judith Lake | Nov 12, 2025 | Training, Blogs, Coaching
Have you ever been in an airport when a flight delay is announced and at least one traveller jumps up in terror? They rush up to the gate agent to find another way to make their connecting flight, the agitation in their voice building. You just know they are on the...
by Tammy Borowiecki | Oct 14, 2025 | Training, Blogs, Coaching, Mediation
A few weeks ago, I had a chip in my windshield repaired. Nothing dramatic – just one of those mundane errands you fit between work emails and grocery runs. I was half-listening to a podcast, mindlessly scrolling on my phone in the waiting room, when the service was...
