by Rachel McDonald | Jan 20, 2026 | Blogs
Many of us grew up hearing some version of “Think before you speak.” It’s good advice, though not always easy to follow. Blurting happens -and more often than not, it doesn’t help. The holiday season just whizzed by. Whether you were celebrating, hibernating, or just...
by Tammy Borowiecki | Jan 17, 2026 | Mediation, Blogs, Coaching, Training
You know that feeling when something’s off at work, but no one’s saying it out loud? The tension is there. You can feel it in the meetings. A certain look. A dismissive comment. People choosing their words carefully. Conversations that used to be easy now have an...
by Rachel McDonald | Dec 14, 2025 | Training, Blogs
“I would love to be wrong, but I don’t live with the right people for that.” I laughed out loud when I first heard that line in a sit-com a few years ago (Claire Dunphy, Modern Family, Season 3)! It’s a phrase that I, and I am sure many have used in one form or...
by Judith Lake | Dec 8, 2025 | Training, Blogs
Have you ever been in a conversation and realized you didn’t really hear what the other person said because you were too busy drafting a comeback in your head? It happened to me the other day. I was talking with my husband and suddenly realized I wasn’t listening; I...
by Tammy Borowiecki | Dec 6, 2025 | Mediation, Blogs, Coaching, Training
We all have our positions. But do we understand our needs? Typically, when we’re faced with a decision, we go straight to our position, our preferred solution. “Let’s work from home twice a week.” “We should delay the launch.” “I’m not attending that meeting.” These...
by Rachel McDonald | Nov 19, 2025 | Blogs
Assume the Worst: The phrase alone sounds like a motivational poster for pessimists, but let’s be honest; we’re all participants in the grand sport of daily assumption-making. We estimate, we guess, we fill in the blanks between “frames” of life like we’re creating...