Moving from
Conflict to Resolution
Conflict doesn’t have to be adversarial or expensive.
Our sole focus is
Helping people resolve conflict
Let us teach you how to communicate with others to minimize and resolve the conflict in your life.
How we can help
Learn how to engage with conflict constructively through our workshops,
one-on-one coaching or facilitated conversations.
Training & Workshops
It’s one thing to be told what we should do; it’s another thing to learn how to do it. Our workshops teach practical strategies and approaches so teams can communicate effectively and confidently.
Conflict Management Coaching
We work with you one-on-one to develop an understanding of the conflict and help develop strategies and skills to deal with conflict. Coaching can be dispute specific or general conflict competency.
Mediation
Our trained mediators are skilled in a variety of approaches, including interest-based and transformative mediation and negotiation. We help clients focus on the problem, build understanding and create practical, lasting solutions
The Resolution Group, a partnership of three ethically guided Chartered Mediators in Edmonton, offers supportive, confidential and client-focused mediation, conflict coaching, and training. We work in collaboration with other professionals to ensure our clients have an effective process for conflict resolution and have access to resources in order to make informed decisions and lasting agreements.
Our Blog
Assume the Worst: A Professional’s Guide to Confidently Leaping to Conclusions
Assumptions often shape our interactions without our awareness, potentially leading to misunderstandings at work and in life. By pausing to consider the facts and developing conflict resolution skills, we can build better relationships and foster a healthier workplace culture.
'Please Calm Down' Never Works
An angry outburst at an airport highlights the need for de-escalation skills. Here are some simple ways to lower the temperature in trying times.
The Conflict I Didn't Hear (But Still Felt)
A small crack in a windshield reveals how hidden workplace tension can impact trust and morale. This story unpacks the five common sources of conflict, and how identifying the right one can help teams repair communication before it spreads.
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