Moving from
Conflict to Resolution
Conflict doesn’t have to be adversarial or expensive.
Our sole focus is
Helping people resolve conflict
Let us teach you how to communicate with others to minimize and resolve the conflict in your life.
How we can help
Learn how to engage with conflict constructively through our workshops,
one-on-one coaching or facilitated conversations.
Training & Workshops
It’s one thing to be told what we should do; it’s another thing to learn how to do it. Our workshops teach practical strategies and approaches so teams can communicate effectively and confidently.
Conflict Management Coaching
We work with you one-on-one to develop an understanding of the conflict and help develop strategies and skills to deal with conflict. Coaching can be dispute specific or general conflict competency.
Mediation
Our trained mediators are skilled in a variety of approaches, including interest-based and transformative mediation and negotiation. We help clients focus on the problem, build understanding and create practical, lasting solutions
The Resolution Group, a partnership of three ethically guided Chartered Mediators in Edmonton, offers supportive, confidential and client-focused mediation, conflict coaching, and training. We work in collaboration with other professionals to ensure our clients have an effective process for conflict resolution and have access to resources in order to make informed decisions and lasting agreements.
Our Blog
You’re Not Always Right (Even If You’ve Got Charts, Graphs, and a Killer Argument)
Effective conflict resolution requires shifting from a mindset of "being right" to one focused on mutual understanding and collaboration, emphasizing humility and active listening as essential tools.
It's Hard to Listen When You're Talking to Yourself
Quieting the inner voice that’s busy crafting a comeback is the first step toward truly listening.
Positions vs. Needs: Why your “solution” might be getting in the way of resolution
In conflict, we often focus on our position, what we want, instead of the need underneath, why we want it. This article explores how shifting from positions to needs helps teams move past stalemates and find creative, lasting solutions at work.
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