Training & Workshops

​We’re often told we should listen better, speak up, or know how to handle challenging clients or difficult situations. Easier said than done! It’s one thing to be told what we should do; it’s another thing to learn how to do it.

Our workshops teach practical strategies and approaches so teams can communicate effectively and confidently.

Contact us to determine which workshop will best meet your needs.

Skills for De-escalating
3 Hours

Insight Into Conflict
3 Hours

Speaking Assertively
3 Hours

Listening to Understand
3 Hours

Moving Beyond Conflict: Communication for Effective Decision Making
2 Days

Team Optimization Facilitated Workshop – Half or Full Day

Conference or Lunch and Learn Presentations

Disable

Disable

Workshop Fees
Three-hour sessions Group Size Online In-person*
Skills for De-escalating
Insight Into Conflict
Speaking Assertively
Listening to Understand		 1-15
16-30
30+		 $2000
$2500
Contact us		 $2500
$3000
Contact us
Two-day training:
Moving Beyond Conflict 1-15 $7000 $8000
16-30 $7500 $8500
Team Optimization Facilitated Workshop Group Size Half-day Full-day
In-person* only 1-15 $3000 $5000
16-30 $3500 $5500

*In-person pricing within the greater Edmonton area
• In-person training outside the greater Edmonton area is available by quote
• Additional practice time can be added to further integrate the concepts and skills
• Contact us for pricing on 90-minute workshops or other requests

The cost of conflict in the workplace can be significant, both for individuals and for organizations. For individuals, conflict can lead to stress, anxiety, and depression. It can also damage relationships with colleagues and supervisors, and make it difficult to focus on work. For organizations, conflict can lead to decreased productivity, increased turnover, and a negative work environment.

Conflict doesn’t have to come at the expense of employees or create a negative work environment. Supporting a team through difficult times is far less costly than having to rebuild and hire a new team.

Contact us to see how we can work with your team.
Twenty per cent of Canadians experienced increased workplace conflict or aggression. Additionally, 34 per cent of Canadians indicate their organization does not provide training, coaching or support to help.